False Emails Triggered for Toll-Free Number Rejection

Incident Report for Twilio

Resolved

Twilio Toll-Free number registration email was degraded for 436 minutes between 14:38 and 21:54 Pacific Time on 12/13/2023. During this period of time customers may have received emails sent to the verification’s notification email address related to a Toll-Free Number rejection. This is not spam and was caused by Twilio. The issue has now been resolved.

Posted Dec 14, 2023 - 11:24 PST