We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the North America. This incident has been resolved.
Posted Jun 16, 2021 - 13:28 PDT
Update
We are continuing our investigation and have discovered that a subset of SMS long codes is also affected by SMS delivery delays to multiple networks. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 16, 2021 - 11:28 PDT
Investigating
We are experiencing SMS delivery delays when sending messages over a subset of short codes to multiple networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 16, 2021 - 10:30 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).
