SMS Delivery Delays to Venezuela Movistar (734-04)

Incident Report for Twilio

Resolved

We have seen recovery in performance, and no longer see SMS delivery delays when sending messages to Venezuela Movistar (734-04). This incident is resolved.

Posted Dec 01, 2020 - 11:18 PST

Monitoring

We have seen recovery in performance, and no longer see SMS delivery delays when sending messages to Venezuela Movistar (734-04). Our engineers will continue to monitor performance to ensure it is fully recovered

Posted Dec 01, 2020 - 09:28 PST

Update

We are continuing to investigate SMS delivery delays when sending messages to Venezuela Movistar (734-04). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 01, 2020 - 08:28 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Venezuela Movistar (734-04). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 01, 2020 - 07:24 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).