We are no longer experiencing delivery report delays when sending messages to T-Mobile Network in United States of America. This incident has been resolved.
Posted Feb 04, 2025 - 12:29 PST
Monitoring
We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 04, 2025 - 10:34 PST
Update
We have detected that this incident is only associated with Delivery Reports and we can confirm that MMS Delivery is not impacted. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 04, 2025 - 08:47 PST
Update
We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 04, 2025 - 06:55 PST
Update
We are continuing our investigation and have discovered Shortcode is affected by the issue.
Posted Feb 04, 2025 - 06:54 PST
Investigating
We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America via subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 04, 2025 - 05:56 PST
This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America) and ZIPWHIP MESSAGING (MMS Long Code, North America, MMS Toll-Free, North America).