Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics
        MMS Delivery Report Delays to T-Mobile Network in United States of America
        Incident Report for Twilio
        Resolved
        We are no longer experiencing delivery report delays when sending messages to T-Mobile Network in United States of America. This incident has been resolved.
        Posted Feb 04, 2025 - 12:29 PST
        Monitoring
        We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 04, 2025 - 10:34 PST
        Update
        We have detected that this incident is only associated with Delivery Reports and we can confirm that MMS Delivery is not impacted. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 04, 2025 - 08:47 PST
        Update
        We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 04, 2025 - 06:55 PST
        Update
        We are continuing our investigation and have discovered Shortcode is affected by the issue.
        Posted Feb 04, 2025 - 06:54 PST
        Investigating
        We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America via subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 04, 2025 - 05:56 PST
        This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America) and ZIPWHIP MESSAGING (MMS Long Code, North America, MMS Toll-Free, North America).