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SMS Delivery Delays to Vaiero Network in the US Over a Subset of Long-Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Vaiero network in the US over a subset of long-codes. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to Vaiero network in the US over a subset of long-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Vaiero network in the US over a subset of long-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Vaiero network in the US over a subset of long-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Vaiero network in the US over a subset of long-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Upon further investigation, we have confirmed that SMS short-codes in the US is not affected by the ongoing incident. We are actively investigating the SMS long-code issues and will provide another update as soon as possible.
Update
We are experiencing SMS delivery delays when sending messages to Vaiero network in the US over a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue SMS long-codes in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).