SMS Delivery Delays to Altan Redes Network in Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. This incident has been resolved.

Posted Apr 05, 2024 - 02:07 PDT

Monitoring

We are observing recovery in SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2024 - 00:12 PDT

Update

We continue experiencing SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Apr 03, 2024 - 23:07 PDT

Update

We continue experiencing SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 03, 2024 - 07:19 PDT

Update

We continue experiencing SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 02, 2024 - 23:22 PDT

Update

We are experiencing SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 02, 2024 - 19:22 PDT

Update

We are experiencing SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 02, 2024 - 17:27 PDT

Identified

Our engineers have identified the issue causing SMS Delivery Report Delays and now Delivery Delays from Altan Redes Network in Mexico and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 02, 2024 - 16:17 PDT

Investigating

We are experiencing SMS Delivery Report Delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 02, 2024 - 15:27 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).