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Twilio Services
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures to Multiple networks in Caribbean Islands
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to multiple networks in Caribbean Islands. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to Multiple networks in Caribbean Islands. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery failures to C+W LIME in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery to Multiple networks in Caribbean Islands. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to C+W LIME in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures to C+W LIME in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).