Intermittent SMS Delivery Delays to AT&T Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to AT&T Mexico. This incident has been resolved.

Posted Feb 20, 2022 - 17:46 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 20, 2022 - 15:20 PST

Update

We continue to experience SMS delivery delays to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Feb 19, 2022 - 15:40 PST

Update

We continue to experience SMS delivery delays to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Feb 18, 2022 - 23:40 PST

Update

We continue to experience SMS delivery delays to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 18, 2022 - 15:40 PST

Update

We continue to experience SMS delivery delays to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 18, 2022 - 11:39 PST

Update

We continue to experience SMS delivery delays to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 18, 2022 - 09:43 PST

Update

We are experiencing SMS delivery delays to AT&T Mexico. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 18, 2022 - 08:44 PST

Investigating

Our monitoring systems have detected a potential issue with Intermittent SMS delivery delays to AT&T Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 18, 2022 - 08:29 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).