Call Failures to Singapore Phone Numbers From Twilio International Phone Numbers

Incident Report for Twilio

Resolved

Call failures to Singapore Numbers from Twilio International phone numbers has been resolved and voice calls are operating normally at this time.

Posted Sep 25, 2023 - 01:46 PDT

Monitoring

We have started seeing recovery for calls to Singapore numbers from Twilio International phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 24, 2023 - 23:54 PDT

Update

We are observing call failures to Singapore phone numbers from Twilio International phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 24, 2023 - 23:20 PDT

Investigating

We've become aware of a potential issue with call failures to Singapore Numbers from Twilio International phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 24, 2023 - 23:05 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).