Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Super SIM Network Connectivity Degraded in the US
Incident
Report for Twilio
Resolved
Delays when getting connected to the network for some Super SIM users in the United States has been resolved and is operating normally at this time.
Monitoring
We are now seeing recovery in the delays when getting connected to the network for some Super SIM users in the United States. Connectivity is affected by the ongoing AT&T service outage. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe delays in getting connected to the network for some Super SIM users in the United States. Connectivity is affected by the ongoing AT&T service outage. Our engineering team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing delays in getting connected to the network for some Super SIM users in the United States as of 08:45 UTC. Connectivity is affected by the ongoing AT&T service outage. Our engineering team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: INTERNET OF THINGS (Super SIM).