SMS Delivery Delays Over Algar Network in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Brazil over Algar network. This incident has been resolved.

Posted Nov 03, 2022 - 14:19 PDT

Monitoring

We are observing successful SMS delivery over Algar network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 03, 2022 - 12:32 PDT

Update

We are experiencing SMS delivery failures over Algar network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 03, 2022 - 10:46 PDT

Update

We are experiencing SMS delivery failures over Algar network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 03, 2022 - 09:46 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Algar network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 03, 2022 - 09:18 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).