We have fully investigated the Voice calls in Brazil issue triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.
Posted Feb 18, 2021 - 18:28 PST
Our monitoring systems have detected a potential issue with Voice calls in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Feb 18, 2021 - 17:14 PST
This incident affected: CARRIER NETWORK (Voice, Latin America).