Flex Insights Data Delays

Incident Report for Twilio

Resolved

The delays with Flex Insights data has been resolved, and it is operating normally at this time.

Posted Oct 04, 2022 - 10:50 PDT

Monitoring

Our engineering team has deployed a fix and Flex Insights is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 04, 2022 - 10:20 PDT

Update

We are investigating delays in Flex Insights data. Our engineering team has identified the root cause and is working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Oct 04, 2022 - 09:34 PDT

Investigating

Our monitoring systems have detected a potential issue with Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 04, 2022 - 09:24 PDT

This incident affected: FLEX (Flex Insights).