Small percentage of Inbound SMS unreceived in Australia

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Jan 15, 2017 - 03:23 PST

Monitoring

Inbound SMS has recovered in Australia. All systems are normal.

Posted Jan 15, 2017 - 03:13 PST

Investigating

Currently, there is an issue with inbound SMS affecting a small percentage of our Australian phone number inventory. This is not affecting outbound SMS messages. We are working with out carrier partners to resolve this issue. We will provide another update within the next hour.

Posted Jan 15, 2017 - 02:43 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).