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        SMS Delivery Failures to Zong Pakistan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures to Zong Pakistan. This incident has been resolved.
        Posted Feb 10, 2021 - 03:11 PST

        Update

        We are observing successful SMS delivery to Zong Pakistan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 10, 2021 - 03:09 PST

        Monitoring

        We are observing successful SMS delivery to Zong Pakistan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Feb 10, 2021 - 02:41 PST

        Update

        We are still experiencing delivery failures sending to Zong Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 10, 2021 - 01:56 PST

        Investigating

        We are experiencing delivery failures sending to Zong Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 10, 2021 - 00:58 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).