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        High Number of 500s Returned by Pied-Piper-Api Due to Elasticsearch Timeouts

        Incident Report for Twilio

        Resolved

        Twilio pied-piper-api was degraded for 10 minutes between 08:46 and 08:56 Pacific Time on 07/01/2026. During this period of time customers may have experienced High number of 500s returned by pied-piper-api due to Elasticsearch timeouts. The issue has now been resolved.
        Posted Jul 01, 2026 - 09:30 PDT
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