Additional Prefix to callerID for a Percentage of Canadian Numbers

Incident Report for Twilio

Resolved

All systems are operating normally.

Posted Apr 13, 2018 - 11:02 PDT

Investigating

We are experiencing an issue affecting callerID to a percentage of Canadian land line phone numbers. Affected landline calls have an extra +51 or +54 prefix prepended to the callerID. We are working with our carrier partners to resolve this issue. Next update within two hours.

Posted Apr 13, 2018 - 10:10 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).