Voice Transcriptions Delays

Incident Report for Twilio

Resolved

Delayed Voice Transcriptions has been resolved and Programmable Voice Transcriptions is operating normally at this time.

Posted Dec 20, 2022 - 19:10 PST

Monitoring

Our Programmable Voice Transcriptions are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 20, 2022 - 17:15 PST

Update

Our monitoring systems have detected a potential issue with Delayed Voice Transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 20, 2022 - 16:36 PST

Investigating

We've become aware of a potential issue with Voice Delayed Transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 20, 2022 - 16:18 PST

This incident affected: PROGRAMMABLE VOICE US1 (Recording Transcriptions US1).