SMS Delivery Delays to m:tel Network in Bosnia and Herzegovina via Subset of Shortcode

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to m:tel network in Bosnia and Herzegovina via subset of shortcode. This incident has been resolved.

Posted Mar 01, 2025 - 08:27 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to m:tel network in Bosnia and Herzegovina via subset of shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2025 - 06:28 PST

Update

We continue to experience SMS delivery delays when sending messages to m:tel network in Bosnia and Herzegovina via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2025 - 04:42 PST

Investigating

We are experiencing SMS delivery delays when sending messages to m:tel network in Bosnia and Herzegovina via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 01, 2025 - 03:43 PST

This incident affected: CARRIER NETWORK (SMS, Europe).