The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.
Posted Jul 09, 2026 - 14:31 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 09, 2026 - 12:23 PDT
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 09, 2026 - 11:21 PDT
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 09, 2026 - 10:12 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).
