High Packet Loss On Inbound and Outbound Calls To Multiple Countries In Europe

Incident Report for Twilio

Resolved

We are no longer experiencing high packet loss issue for inbound and outbound calls to multiple countries in Europe. This incident has been resolved.

Posted Nov 21, 2022 - 05:02 PST

Monitoring

We are observing recovery in high packet loss issue for inbound and outbound calls to multiple countries in Europe. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 21, 2022 - 03:05 PST

Update

We continue to experience issue with high packet loss for inbound and outbound calls to multiple countries in Europe and we are currently working on it. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 21, 2022 - 02:45 PST

Investigating

We are experiencing an issue with high packet loss for inbound and outbound calls to multiple countries in Europe and we are currently working on it. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 21, 2022 - 01:45 PST

This incident affected: CARRIER NETWORK (Voice, Europe).