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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
High Packet Loss On Inbound and Outbound Calls To Multiple Countries In Europe
Incident
Report for Twilio
Resolved
We are no longer experiencing high packet loss issue for inbound and outbound calls to multiple countries in Europe. This incident has been resolved.
Monitoring
We are observing recovery in high packet loss issue for inbound and outbound calls to multiple countries in Europe. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience issue with high packet loss for inbound and outbound calls to multiple countries in Europe and we are currently working on it. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing an issue with high packet loss for inbound and outbound calls to multiple countries in Europe and we are currently working on it. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).