Customers Are Unable to Join Invitations in the Console

Incident Report for Twilio

Resolved

The issue causing customers to receive error messages when trying to join invitations in the Console has been resolved. Join user invitations are operating normally at this time.

Posted Jan 05, 2024 - 13:00 PST

Monitoring

We have resolved the issue causing customers to receive error messages when trying to join invitations in the console. Join invitations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 05, 2024 - 12:32 PST

Update

We're still investigating an issue with the console. Customers may receive error messages when trying to join invitations in the console, but may still receive emails confirming. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 05, 2024 - 10:33 PST

Update

We are investigating an issue with the console. Customers may receive error messages when trying to join invitations in the console, but may still receive emails confirming. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 05, 2024 - 09:32 PST

Investigating

Our monitoring systems have detected a potential issue with the console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 05, 2024 - 09:14 PST

This incident affected: DEVELOPER TOOLS (Console).