Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Brisanet Network in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.
        Posted Apr 03, 2025 - 09:44 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 03, 2025 - 07:36 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Apr 03, 2025 - 04:38 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 02, 2025 - 21:00 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 02, 2025 - 17:00 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 02, 2025 - 15:02 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 02, 2025 - 14:04 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
        ← Current Status Powered by Atlassian Statuspage