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        SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes

        Incident Report for Twilio

        Resolved

        We determined this incident is related to another active incident we are investigating. We will resolve this incident as a duplicate.
        Posted Sep 23, 2025 - 15:03 PDT

        Update

        We are experiencing SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 23, 2025 - 14:22 PDT

        Investigating

        We are experiencing SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 23, 2025 - 14:19 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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