SMS Delivery Report Delays when sending to Subset of Shortcode to US Cellular Corp

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to a subset of US Cellular Corp shortcodes This incident has been resolved.

Posted Dec 06, 2022 - 05:05 PST

Update

We are observing recovery in delivery report delays, when sending to US Cellular Corp shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Dec 06, 2022 - 03:07 PST

Monitoring

We are observing recovery in delivery report delays, when sending to US Cellular Corp shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes, or as soon as more information becomes available.

Posted Dec 06, 2022 - 02:14 PST

Update

We are continuing to experience delays in receiving message delivery reports when sending the subset of Shortcode to US Cellular Corp. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.

Posted Dec 06, 2022 - 00:19 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending the subset of Shortcode to US Cellular Corp. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 05, 2022 - 23:19 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).