SMS Delivery Delays from Twilio to Telefonica Costa Rica

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Costa Rica is operating normally.

Posted Apr 12, 2026 - 01:26 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 12, 2026 - 00:16 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio Long Codes and Alphanumeric Sender IDs to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 12, 2026 - 00:05 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 11, 2026 - 22:05 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 11, 2026 - 21:03 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).