Call Failures to a subset of Twilio Phone Numbers in Colombia

Incident Report for Twilio

Resolved

We have investigated the alert triggered for call failures to Twilio Colombia Phone Numbers and it was determined that the impact was minimal. We have reached out to the impacted customers directly and are marking this incident as resolved.

Posted Aug 13, 2020 - 10:08 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 13, 2020 - 09:33 PDT