Service has recovered completely. This incident is now resolved.
Posted Dec 11, 2020 - 04:16 PST
Monitoring
We are now seeing recovery of the network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 1 hour or sooner once more information becomes available.
Posted Dec 11, 2020 - 03:57 PST
Update
We are experiencing Super SIM connectivity issues with one of our partners. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
Posted Dec 11, 2020 - 03:45 PST
Investigating
We are experiencing Super SIM connectivity issues with one of our partners. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.