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        SMS Delivery Receipt Delays to All New Zealand Networks Over Subset of Shortcodes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery receipt delays to all New Zealand networks over subset of shortcodes. This incident has been resolved.
        Posted Feb 06, 2023 - 20:07 PST

        Monitoring

        We are observing recovery in SMS delivery receipt delays to all New Zealand networks over subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 06, 2023 - 18:07 PST

        Update

        Our monitoring systems have detected a potential issue with SMS Delivery Receipt Delays to All New Zealand Networks Over Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Feb 06, 2023 - 17:23 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Receipt Delays to All New Zealand Networks Over Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 06, 2023 - 16:28 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).