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        SMS Delivery Reports Delays to Multiple Networks in Taiwan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery report delays when sending messages to multiple networks in Taiwan. This incident has been resolved.
        Posted Oct 21, 2023 - 20:49 PDT

        Update

        We are observing recovery in SMS delivery reports delays when sending messages to multiple networks in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 19:33 PDT

        Update

        We are observing recovery in SMS delivery reports delays when sending messages to multiple networks in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 17:32 PDT

        Monitoring

        We are observing recovery in SMS delivery reports delays when sending messages to multiple networks in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 15:25 PDT

        Update

        We continue experiencing SMS delivery reports delays when sending messages to multiple networks in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 12:37 PDT

        Update

        We are experiencing SMS delivery reports delays when sending messages to multiple networks in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 11:23 PDT

        Investigating

        Our monitoring systems have detected a potential issue with outbound SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 21, 2023 - 11:17 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).