SMS Delivery Failures to Brazil from Local Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Brazil local phone numbers. This incident has been resolved.

Posted Oct 02, 2020 - 15:17 PDT

Monitoring

We are observing successful SMS delivery to Brazil from local numbers for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 02, 2020 - 14:36 PDT

Update

We continue to experience delivery failures sending SMS to Brazil from local numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 02, 2020 - 12:30 PDT

Update

We continue to experience delivery failures sending SMS to Brazil from local numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 02, 2020 - 10:13 PDT

Investigating

We are experiencing delivery failures sending SMS to Brazil from local numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as we have additional information.

Posted Oct 02, 2020 - 09:14 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).