The issue affecting inbound calls to Twilio's Canadian phone numbers has been resolved, and the service is functioning normally at this time.
Posted Feb 08, 2021 - 21:57 PST
Update
We are observing call failures to Twilio's Canadian phone numbers. Less than 2000 phone numbers are affected. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Feb 08, 2021 - 19:48 PST
Update
We are observing call failures to Twilio's Canadian phone numbers. Less than 2000 phone numbers are affected. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 08, 2021 - 17:50 PST
Update
We are observing call failures to Twilio's Canadian phone numbers. Less than 1000 phone numbers are affected. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 08, 2021 - 17:06 PST
Investigating
Our monitoring systems have detected a potential issue with making calls to some Canada numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Feb 08, 2021 - 17:00 PST
This incident affected: CARRIER NETWORK (Voice, North America).