High Packet Loss On Inbound And Outbound Calls To United Kingdom

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Nov 05, 2025 - 11:43 PST

Monitoring

We are observing recovery of High Packet Loss On Inbound And Outbound Calls To United Kingdom. Our engineers are working with our carrier partner to ensure the issue is resolved. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 05, 2025 - 09:50 PST

Investigating

We are experiencing High Packet Loss On Inbound And Outbound Calls To United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 05, 2025 - 08:57 PST

This incident affected: PROGRAMMABLE VOICE (Voice REST API).