Delivery Receipt Delays to Cable & Wireless and Claro Networks in Panama

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Cable and Wireless Network in Panama. This incident has been resolved.

Posted Nov 12, 2024 - 16:03 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Cable and Wireless Network in Panama. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 12, 2024 - 14:21 PST

Update

We continue to still experience delivery receipt delays to Cable & Wireless and Claro Networks in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours, or as soon as more information becomes available.

Posted Nov 11, 2024 - 23:22 PST

Update

We continue to still experience SMS delivery delays when sending messages to Cable and Wireless Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours, or as soon as more information becomes available.

Posted Nov 11, 2024 - 15:29 PST

Update

We continue to still experience SMS delivery delays when sending messages to Cable and Wireless Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours, or as soon as more information becomes available.

Posted Nov 11, 2024 - 11:30 PST

Update

We continue to experience SMS delivery delays when sending messages to Cable and Wireless Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Nov 11, 2024 - 09:50 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Cable and Wireless Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

Posted Nov 11, 2024 - 09:01 PST

This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).