SMS Delivery Delays to Ufone Pakistan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Ufone network in Pakistan. This incident has been resolved.

Posted Nov 09, 2021 - 18:45 PST

Monitoring

We have started seeing recovery for SMS delivery to the Ufone network in Pakistan. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 09, 2021 - 17:20 PST

Update

We are investigating SMS delivery delays to the Ufone network in Pakistan. Approximately 12.9% of Twilio’s traffic to Pakistan is impacted. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 09, 2021 - 16:38 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to the Ufone network in Pakistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 09, 2021 - 16:36 PST