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        Reassigned Number Package Degradation for Lookup V2 API

        Incident Report for Twilio

        Resolved

        The issue affecting intermittent errors for the reassigned number package in the responses returned through the API has been resolved and the service is functioning normally at this time.
        Posted Apr 14, 2026 - 14:19 PDT

        Monitoring

        We have started seeing recovery for the reassigned number package experiencing errors in the responses returned through the API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2026 - 14:11 PDT

        Update

        The reassigned number package is experiencing errors in the responses returned through the API. We expect to provide another update in 1 hour or as soon as more information becomes available
        Posted Apr 14, 2026 - 13:51 PDT

        Investigating

        The reassigned number package is experiencing errors in the responses returned through the API. We expect to provide another update in 1 hour or as soon as more information becomes available
        Posted Apr 14, 2026 - 13:51 PDT
        This incident affected: ACCOUNT SECURITY (Lookup).