MMS delivery delays to multiple networks in Australia

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to multiple networks in Australia. This incident has been resolved.

Posted Apr 13, 2025 - 12:16 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to multiple networks in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 13, 2025 - 10:26 PDT

Update

We continue to experience MMS delivery delays when sending messages to multiple network in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Apr 13, 2025 - 03:33 PDT

Update

We continue to experience MMS delivery delays when sending messages to multiple network in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 12, 2025 - 11:45 PDT

Update

We continue to experience MMS delivery delays when sending messages to multiple network in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 12, 2025 - 03:46 PDT

Update

We continue to experience MMS delivery delays when sending messages to multiple network in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 11, 2025 - 23:45 PDT

Update

We are still experiencing MMS delivery delays when sending messages to multiple network in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2hours or as soon as more information becomes available.

Posted Apr 11, 2025 - 21:58 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to multiple network in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1hr or as soon as more information becomes available.

Posted Apr 11, 2025 - 21:14 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).