We are no longer experiencing SMS delivery delays when sending messages to all networks in South Africa over a subset of domestic long code numbers. This incident has been resolved.
Posted Mar 24, 2023 - 03:32 PDT
Update
We are observing recovery in SMS delivery delays when sending/receiving messages to/from all networks in South Africa over a subset of domestic long code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 24, 2023 - 01:36 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending/receiving messages to/from all networks in South Africa over a subset of domestic long code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 23, 2023 - 23:41 PDT
Update
We are experiencing SMS delivery delays when sending/receiving messages to/from All Networks in South Africa over a subset of domestic long code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 23, 2023 - 23:00 PDT
Investigating
We are experiencing SMS delivery delays when sending/receiving messages to/from All Networks in South Africa over a subset of domestic long code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 23, 2023 - 22:33 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).