Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        MMS Delivery Failures to T-Mobile in United States of America

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery failures sending to T-Mobile in United States of America. This incident has been resolved.
        Posted Aug 14, 2025 - 05:41 PDT

        Update

        We are experiencing MMS delivery failures sending to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 5 hours or as soon as more information becomes available.
        Posted Aug 14, 2025 - 00:52 PDT

        Update

        We are experiencing MMS delivery failures sending to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 13, 2025 - 21:52 PDT

        Update

        Upon further investigation, we have confirmed that MMS Long Code - North America is not affected by the ongoing incident. We are actively investigating the MMS delivery failures sending to T-Mobile in United States of America and will provide another update as soon as possible.
        Posted Aug 13, 2025 - 21:03 PDT

        Update

        We are experiencing MMS delivery failures sending to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 13, 2025 - 20:50 PDT

        Investigating

        Our monitoring systems have detected a potential issue with MMS Delivery Failures to T-Mobile in United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 13, 2025 - 20:41 PDT
        This incident affected: CARRIER NETWORK (MMS Short Code, North America).