Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Delays and Failures to Multiple Networks in the US From a Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).