Twilio Services
Issues related to Twilio’s Software
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      MMS Delivery Delays and Failures to Multiple Networks in the US From a Subset of Shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. This incident has been resolved.
      Posted Oct 14, 2024 - 17:10 PDT
      Monitoring
      We are observing recovery in MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 14, 2024 - 13:15 PDT
      Update
      We continue experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 14, 2024 - 12:57 PDT
      Update
      We are still experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 14, 2024 - 10:57 PDT
      Investigating
      We are experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 14, 2024 - 09:49 PDT
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).