SMS traffic undelivered to Zain in Kuwait (419 02)

Incident Report for Twilio

Resolved

This incident has been resolved and SMS traffic is operating as expected.

Posted Jan 30, 2020 - 06:35 PST

Monitoring

Our carrier partner has applied a fix and we are monitoring the recovering traffic.

Posted Jan 30, 2020 - 04:27 PST

Investigating

Starting 8.55 UTC on Jan 30, we are observing non deliveries for SMS to Zain network in Kuwait. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Jan 30, 2020 - 02:04 PST