Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inconsistent Results In Messaging Insights Dashboard
Incident
Report for Twilio
Resolved
The issue causing inconsistent data for phone number queries in the Messaging Insights dashboard has been resolved, and the dashboard is operating normally at this time.
Monitoring
Phone number queries within the Messaging Insights Dashboard are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Update
Customers are currently seeing inconsistent data when viewing the results of phone numbers queries within the Messaging Insights dashboard in the console. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console) and PROGRAMMABLE MESSAGING (Messaging Insights).