Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures on a Subset of US Short Codes to Cellular One
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Nov 10, 2020 - 19:50 PST
      Update
      We are no longer experiencing delivery delays to Cellular One from a subset of Twilio Short Codes. This incident has been resolved.
      Posted Nov 10, 2020 - 19:39 PST
      Monitoring
      We are observing recovery of SMS delivery failures to Cellular One from a subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available
      Posted Nov 10, 2020 - 18:20 PST
      Investigating
      We are experiencing SMS delivery failures to Cellular One from a subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available
      Posted Nov 10, 2020 - 16:20 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).