SMS Delivery delays towards Glo Mobile Nigeria

Incident Report for Twilio

Resolved

The issue has been resolved and SMS delivery to Glo Nigeria is flowing normally now.

Posted Mar 23, 2020 - 06:30 PDT

Monitoring

We are observing successful and normal delivery for SMS to Glo network in Nigeria. We will continue to monitor to ensure a full recovery.

Posted Mar 23, 2020 - 05:53 PDT

Update

Our engineers are still working on this issue with the underlying carrier. we will provide more updates as soon as they become available.

Posted Mar 23, 2020 - 01:41 PDT

Investigating

We are observing message delivery delays for our SMS sent to Glo Mobile in Nigeria. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Mar 23, 2020 - 00:04 PDT