SMS Delivery Delays to Several Orange Networks Worldwide

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to several Orange networks worldwide.

Posted Oct 24, 2021 - 06:54 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to several Orange networks worldwide. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 24, 2021 - 05:13 PDT

Update

We are experiencing SMS delivery delays when sending messages to several Orange networks worldwide, as a result of some network issues in related to Orange network. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Oct 24, 2021 - 03:28 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Nigeria Globacom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 24, 2021 - 02:18 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).