Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS Delivery Delays from US Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays when sending messages from a subset of US short codes. This incident has been resolved.
      Posted Oct 08, 2021 - 23:52 PDT
      Monitoring
      We are observing recovery in MMS delivery delays when sending messages from a subset of US short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 08, 2021 - 22:06 PDT
      Update
      We are still experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Oct 08, 2021 - 18:45 PDT
      Update
      We are still experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 08, 2021 - 14:46 PDT
      Update
      We are still experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 08, 2021 - 12:49 PDT
      Investigating
      We are experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 08, 2021 - 11:38 PDT
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).