MMS Delivery Delays from US Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages from a subset of US short codes. This incident has been resolved.

Posted Oct 08, 2021 - 23:52 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages from a subset of US short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2021 - 22:06 PDT

Update

We are still experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 08, 2021 - 18:45 PDT

Update

We are still experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 08, 2021 - 14:46 PDT

Update

We are still experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2021 - 12:49 PDT

Investigating

We are experiencing MMS delivery delays when sending messages from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 08, 2021 - 11:38 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).