Call Failures to a Subset of Colombia Twilio Numbers

Incident Report for Twilio

Resolved

Our monitoring systems detected a temporary outage between 9:57am PST and 10:18am PST in which calls to a subset of Colombia Twilio numbers were failing. Our engineers have confirmed calls to Colombia Twilio numbers are completing normally at this time.

Posted Dec 15, 2020 - 10:43 PST

Investigating

Our monitoring systems have detected a potential issue with call failures to a subset of Colombia Twilio numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 15, 2020 - 10:30 PST

This incident affected: CARRIER NETWORK (Voice, Latin America).