We are no longer experiencing issues with delivery report delays when sending to Cell C Network in South Africa via a subset of Twilio longcode numbers. This incident is resolved.
Posted Apr 18, 2024 - 13:52 PDT
Monitoring
We are observing recovery in delivery report delays when sending to Cell C Network in South Africa via a subset of Twilio longcode numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 18, 2024 - 11:59 PDT
Identified
We continue to experience SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Apr 18, 2024 - 10:30 PDT
Update
We continue to experience SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Apr 18, 2024 - 06:31 PDT
Update
We continue to experience SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 18, 2024 - 04:35 PDT
Investigating
We are experiencing SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 18, 2024 - 03:38 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).