Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Delays in Programmable Wireless billing
Incident
Report for Twilio
Resolved
The data usage and billing report delay with the Programmable Wireless product has been resolved and the service is operating normally at this time.
Monitoring
We are observing recovery in data usage and billing report delay with the Programmable Wireless product. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing data usage and billing report delay with the Programmable Wireless product. We are continuing to work on recovering the usage records. The issue has no impact on connectivity. We will provide another update in 8 hours or sooner once more information becomes available.
Investigating
We are still experiencing data usage and billing report delay with the Programmable Wireless product. We are continuing to work on recovering the usage records. The issue has no impact on connectivity. We will provide another update in 4 hours or sooner once more information becomes available.
Identified
The issue causing data usage and billing report delay with the Programmable Wireless product has been identified. We are continuing to work on recovering the usage records. The issue has no impact on connectivity. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing data usage and billing report delay with the Programmable Wireless product. We will provide another update in 1 hour or sooner once more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with delays in Programmable Wireless billing. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.