Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Failures and Delays to TIM Networks in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures TIM Networks in Brazil. This incident has been resolved.
        Posted Jun 24, 2024 - 18:32 PDT

        Monitoring

        We are observing successful SMS Delivery to TIM Networks in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours, or as soon as more information becomes available.
        Posted Jun 24, 2024 - 16:45 PDT

        Investigating

        We are experiencing SMS Delivery Failures and Delays to TIM Networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes, or as soon as more information becomes available.
        Posted Jun 24, 2024 - 16:09 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).